Support & FAQ

By mail

The liquidFOLDERS development team can be contacted directly at support@liquidfolders.net.

Frequently asked questions

What's the difference between liquidFOLDERS and desktop search engines?

In today's file systems (left), the user has to create folders and store files in the appropriate one. Desktop search engines come in handy when a file gets lost, but they don't really solve the problem at hand. liquidFOLDERS (right) works like a database: all files reside in a big database called "store", without any additional structures. Subsequently, a store can be sliced and diced by the user in real time according to many different criteria:

Desktop search engines are thus the end of a line (hierarchic file systems), where liquidFOLDERS and its relational file system mark the dawn of a new one. In the future, users will be able to link files to each others to model a relationship (e.g. a picture with the contact data of all the people in it, and the event the photo was taken at). This is way beyond the limits of desktop search.

But wait: when I put my files in a liquidFOLDERS store, how can I access them from my applications?

That's an easy one: when you install liquidFOLDERS on your computer, the Windows explorer gets extended by liquidFOLDERS. This allows Windows itself to talk to liquidFOLDERS, so applications can access all files in your stores. When you open the "My computer" window, you'll see icons for each liquidFOLDERS store that work just like another drive:

And how about privacy and safety?

liquidFOLDERS runs locally on your computer, and has nothing to do with "cloud computing". Files in a liquidFOLDERS store reside solely on your disk. The files are kept unchanged (but hidden) in the Windows file system. In case of an emergency, they can be "rescued" without liquidFOLDERS. No user has ever lost any files due to a malfunction of our software.